Before a group arrives at a hotel, a local guide should make a brief introduction of the hotel to the tourists. This introduction should include the hotel’s name, its rating, location, surroundings, facilities, functions, etc., so that the tourists could be familiar with it during their stay. Hotel services may include food and beverage services like restaurant, cafes, shops, bars, room service, housekeeping and sport services like swimming pool and tennis court. Some services like Front Desk, Money Exchange Desk and Business Center should also be introduced to tourists. No matter what you will say, please do it on coach, with your microphone, for it’s the best time for you to catch their attention when they are very curious about this strange land.
【正确答案】:团队到达宾馆前,地陪应该向游客简单介绍宾馆情况。这种介绍应该包括宾馆的名称、星级、地理位置、环境、设施和功能等等,以便游客在入住期间熟悉宾馆情况。宾馆服务包括餐饮服务,诸如餐馆、咖啡馆、商店、酒吧、叫餐服务,客房服务,以及游泳池和网球场等运动设施。此外,还应该向游客介绍诸如前台、外币兑换处和商务中心等其他服务。请用麦克风在大巴上介绍所有事项,因为这是你抓住游客注意力的最佳时机,此时,他们对陌生的地方非常好奇。

点赞(0) 打赏

评论列表 共有 0 条评论

暂无评论

微信小程序

微信扫一扫体验

立即
投稿

微信公众账号

微信扫一扫加关注

发表
评论
返回
顶部